VIORENTHOS Returns Policy

At VIORENTHOS, we are committed to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we are here to help.

Return Eligibility

To be eligible for a return, please ensure that:

• The item was purchased within the last 30 days.
• The item is in its original packaging.
• The item is unused and in the same condition that you received it.

Non-returnable Items

• Gift cards
• Downloadable software products
• Perishable goods

How to Initiate a Return

To initiate a return, please contact our customer service team at [email protected] with your order number and details of the item you wish to return. We will respond with instructions on how to proceed with the return.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 7-10 business days.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions about our Returns Policy, please contact us at [email protected].